Gathering user feedback - National Libraries Day activity
The University of Roehampton Library is pro-active in encouraging its users to give feedback about Library resources and services to help...
Using Role Play to improve the selection process
More and more library services are adopting additional methods to help them improve their selection process for new staff. Kings College...
Christmas Wishes
The University of Surrey actively encourages users to give feedback about its resources and services to help to shape and improve Library...
Using Guerrilla Surveys
Guerrilla Surveys are a quick and dirty way of finding out what our students think, helping us identify how we can improve our services....
